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Date:
March 11. 2011

Time:
8:30am to 5:00pm
   
Location:
The University of Tulsa
Helmerich Hall, Room 121

Fees:*

Regular: $425
Early Bird: $395(10 days prior to date)
Three or more from same   company: $375/per person


*Subject to change for future programs

 

Managing Organizational Knowledge
A Project-Centric Approach to Knowledge Management
7.5 PDUs/.75 CEUs

Organizations of all types and sizes are struggling to address the widening gap between what they must know to thrive and an unprecedented loss of organizational knowledge.  Fueled by employee turnover, baby-boomer retirement and poor planning, companies watch as vital organizational knowledge literally walks out the door.  And that knowledge may well be the key asset driving competitive advantage.

Knowledge Management is dominating discussions in executive suites around the world.  Yet for many, this topic remains conceptual and intangible. A new management discipline, Knowledge Management, is emerging.  The goal is to help organizations recognize the importance of knowledge creation, discovery, acquisition, organization, retention, transfer and sharing.

This class introduces a revolutionary and bold strategy based on harvesting knowledge from an activity already familiar to most modern organizations—projects!  Learn to capitalize on the natural by-product of the project management discipline as a foundation for Knowledge Management.

This information-packed seminar is based on more than four years of intense research, evaluation and live implementation. It explains the realities that make Knowledge Management important, as well as concepts that make Knowledge Management understandable.   At the heart of the seminar is a new model, developed by Tulsa educator and national speaker Chuck Tryon that provides the infrastructure for designing a Knowledge Management program in your organization. 

The core assumptions for this seminar include:

  • Organizational knowledge is a vital institutional asset and must be managed as any other valuable asset.

  • People are the creators and users of organizational knowledge. They must be treated with great respect for their contributions to and transfer of knowledge in an organization.
  • The transfer of organizational knowledge must follow an intentional path that is actively supported by executive management.
  • Since naturally occurring projects are the primary source for new organizational knowledge as well as the most significant users of current knowledge, these projects provide an ideal opportunity to identify, refine, retain and transfer knowledge.
 

Course Objectives

Participants will learn:

  • The business realities and drivers for Knowledge Management.
  • A definition of the Knowledge Management discipline based on Knowledge Management Practices and Processes.
  • The core concepts and terminology of Knowledge Management that enables a valid organizational discussion.
  • A distinction between individual, encyclopedic and organizational knowledge.
  • How to use a Knowledge Retention Policy that provides a clear structure for knowledge within your organization.
  • A formal model to guide launching a KM initiative.

Seminar materials include the course manual and a number of templates that may be customized for your organization as you move toward a Knowledge Management program.

tryonInstructor:
Chuck Tryon continues targeted research on Knowledge Management, including involvement in an ongoing community-based healthcare project in which a Knowledge Management program is a part of core development.  He has authored more than a dozen seminars on Knowledge Management, Project Management and Requirements Management.  He is the co-chair and moderator for the annual Knowledge and Project Management Symposium. Since 1981, Chuck has taught thousands of people how to manage their projects and define business requirements. He also created a program used by law enforcement organizations to identify and promote ideas that support officer safety and community-based policing.  Prior to launching Tryon and Associates, Chuck spent five years as a senior staff consultant and instructor with Yourdon, Inc. of New York.  Chuck also worked for Sun Oil Company as a project manager, systems analyst and software designer.  The strategies presented in Chuck’s seminars are used by thousands of professionals in hundreds of organizations across the United States, Europe and Canada.  His client list includes many top 100 companies.


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